Politique d’expédition


Destination

Estimated Delivery

US 3–5 Business Days
Canada 3–5 Business Days
UK 3–7 Business Days
Selected South American Countries 5–10 Business Days
Selected Asia-Pacific Countries 3–5 Business Days
Selected African Countries 5–14 Business Days

All orders include free shipping.

Orders are shipped via trusted international carriers, including DHL, EMS, UPS, FedEx, or equivalent logistics partners.

Delivery estimates are provided in good faith and may vary due to customs processing, carrier delays, weather conditions, public holidays, or other circumstances beyond our control.

International Orders

International customers are responsible for any customs duties, taxes, or import fees levied by their destination country. These charges are not included in your order total and are collected by the carrier or customs authority upon delivery.

Order Tracking

Once shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Shipping Address Accuracy

Please ensure your shipping address is correct at checkout. Mediworker Co., Ltd. is not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at zeusnhera.mediworker@gmail.com within 14 days of the expected delivery date so we can investigate with the carrier and arrange a resolution.

Contact Us

Mediworker Co., Ltd. zeusnhera.mediworker@gmail.com